White Paper
New ITIL V3 Analyst White Paper

"With ITIL Version 3, the Service Catalog has matured to become one of, if not the most important undertakings within IT."

The Information Technology Infrastructure Library (ITIL) has become the
de facto standard for IT service management. The new version of ITIL introduces four major changes that will dramatically affect IT and its relationship with the business - download this new analyst white paper to learn more!

In this complimentary white paper, the IT analysts at Enterprise Management Associates (EMA) explore ITIL V3 and explain why the Service Catalog has become central and essential to ITIL.

Discover key new processes in ITIL V3 including:

Service Catalog Management
Service Portfolio Management
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Download this new white paper today and find out why EMA says, "The logical starting place for ITIL adoption is to deploy a Service Catalog based on ITIL V3 guidelines."

Brought to you by newScale, the IT Service Catalog Leader.

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Enterprise Management Associates (EMA) is a leading independent industry analyst firm dedicated to the IT Management market.