New Analyst White Paper: IT Service Catalog & Service Portfolio

FREE New Analyst White Paper:
Service Catalog & Service Portfolio Selection Criteria

With organizations of all types using a Service Catalog as the foundation for ITSM, as well as leveraging it across non-IT functions including facilities and HR, the service catalog is well on its way to becoming the next "killer app" for the enterprise.

In this complimentary white paper download, the Service Catalog experts at Enterprise Management Associates (EMA) explore the selection criteria for selecting Service Catalog and Service Portfolio management solutions..

The white paper reviews the critical criteria potential buyers should consider when evaluating Service Catalog vendors. This paper will help you avoid failed investments in tools with limited capabilities, quality, flexibility, scale or performance, as well as set the stage for driving higher levels of IT Service Management maturity in your organization.

Topic areas include:

	Support for service identification and inventory processes
	Features that drive or hinder user adoption
	What to look for in pre-packaged content
	How to find the best fit in request fulfillment capabilities
	What tools support the ITIL v3 Service Lifecycle
	Understanding solution scalability
	Key reporting and analytic features
	And more!

Download Your Copy of the White Paper Now!

Download this new white paper today and find out why EMA says,

"The Service Portfolio and Service Catalog are not only the cornerstones of the IT front office, but are essential for organizations adopting ITSM processes such as those defined in ITIL."

Brought to you by newScale, the IT Service Catalog Leader.

"The Service Catalog is not simply the latest incarnation of the venerable service desk/self-help system or a slick user interface built on top of a Configuration Management Database or other back office tools."
- Enterprise Management Associates (EMA)

Download today.

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