newScale Integrates with IBM Tivoli Software, Joins OPAL Program
Service Catalog Leader Awarded Ready for Tivoli Validation, Participates in IT Service Management Ecosystem
June 12, 2007 — newScale®, Inc., the market leader in IT Service Catalog and Service Portfolio Management solutions, today announced an expanded relationship with IBM Tivoli Software. After a rigorous validation process, IBM Tivoli awarded the Ready for IBM Tivoli Software technical validation status to the newScale RequestCenter® software solution.
In addition to the Ready for Tivoli validation, newScale is now listed in the IBM Tivoli Open Process Automation Library (OPAL). IBM’s OPAL program was designed to capture IT best practices and turn them into automation packages for automating manual, repetitive IT tasks; the online library now includes more than 500 IBM Tivoli and Business Partner Product Extensions.
The powerful combination of newScale and IBM Tivoli Identity Manager solutions allows IT organizations to implement a more comprehensive ID and user provisioning solution – together with an actionable IT Service Catalog – to increase internal customer satisfaction, streamline service delivery processes, and improve operational efficiency. To learn more, download an information kit at: www.newscale.com/tivoli_kit.
With a flexible integration architecture and packaged adapters, newScale makes it easier for organizations to deploy a Service Catalog while preserving existing investments in other third-party systems such as IBM Tivoli. The newScale ServiceAdapter™ for IBM Tivoli Identity Manager provides a validated out-of-the-box software adapter for the provisioning of ID-related requests. The newScale RequestCenter integration with IBM Tivoli Identity Manager is in use today by more than 100,000 end-users at multiple Global 2000 organizations.
The newScale ServiceAdapter™ for IBM Tivoli Identity Manager can be found in the IBM Tivoli Open Process Automation Library (OPAL) On-line Catalog at www.ibm.com/software/tivoli/opal.
About newScale, Inc.
newScale, Inc. is the leader in IT Service Catalog and Service Portfolio Management software solutions, with more than one million users worldwide. newScale solutions enable IT organizations and managed service providers to catalog their portfolio of services, govern demand for services, manage delivery of services, and optimize service quality. newScale customers – including twenty percent of the Fortune 50 – benefit from increased operational efficiency, reduced costs, improved service levels, and greater IT/business alignment. For more information, please visit the newScale Web site at www.newscale.com or call 650-403-7700.
For newScale:
Lisa Sheeran
Sheeran/Jager Communication
+1 510-724-2267
press@newscale.com
Editor's Note: All newScale brand and product names are trademarks or registered trademarks of newScale Inc. in the U.S. and other countries. All other products or company names mentioned are used for identification purposes only, and may be trademarks of their respective owners.
