Service Catalog Imposters: 7 Things You Need to Know

Don't Be Fooled By Service Catalog Imposters
The 7 Things ITSM Vendors Don't Want You To Know About Their So-Called Service Catalog Tools

With ITIL version 3, the Service Catalog has become a must-have priority. And now many ITSM service desk vendors offer add-on modules they call a "Service Catalog".

But are these self-service request portals really a Service Catalog? Attend this Webinar and learn the truth about these so-called Service Catalog tools.

Topic: Service Catalog Imposters: 7 Things You Need to Know

Date: Now available for on demand viewing

Duration: 1 hour

Speakers:

Jason Schroedl
Vice President, Corporate & Product Marketing
newScale, Inc.

Bruce Campbell
Director, Product Marketing
newScale, Inc.

Find out why Gartner* says:

"Vendors are putting cosmetic enhancements on their self-service portals and are trying to call them full-fledged Service Catalog offerings... This is leading to confusion in the market."

Attend this live Webinar and learn first-hand:

	The seven limitations and fatal flaws of ITSM vendors' self-service request management modules;
	Real-world "horror" stories, case studies, and turn around strategies from IT shops that tried these tools;
	Why your service desk vendor may offer a "Service Catalog" module for "free" - and what that really means.

Download Today!

Brought to you by newScale, the leading provider of IT Service Catalog software solutions.

*According to the Gartner, Inc. report "Magic Quadrant for the IT Service Desk " (Nov. 4, 2008) by analysts Kris Brittain and David Coyle.

Download now!

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FREE Service Catalog eBook Chapter

All registrants get a complimentary chapter from the definitive Service Catalog guide - updated for ITIL v3!