Service Catalogue Case Study Webinar – Featuring Allied Irish Banks

Service Catalogue Case Study Webinar –
Featuring Allied Irish Banks

Download this Webinar replay and learn how Allied Irish Banks (AIB) - a global financial services company with $200B in assets and 24,000 employees – deployed an actionable IT Service Catalogue to jump start their ITIL initiative.

Topic: The IT Service Catalogue - Key to ITIL Success

Date: Now available for on demand viewing

Duration: 1 hour

Speakers:

David Moule
Enterprise IT Services
Allied Irish Banks

Mark Lindsay
European Operations newScale

In this Case Study Webinar, David Moule of AIB describes how this global financial services firm:

	Implemented an actionable Service Catalogue integrated with request fulfillment, providing a "one stop shop" for IT service requests
	Achieved immediate benefits for ITIL success, with feedback that the Service Catalogue is "One of the best things IT has ever done"
	Automated the service request process, rationalized service offerings, and saved 152 person days in the first 30 weeks

Here's your chance to learn real world Best Practices that you can use to accelerate your ITIL journey!

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Brought to you by newScale, the leading provider of IT Service Catalogue software solutions.

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